Our Privacy Policy


Charter Oak Scanning is dedicated to protecting and maintaining your privacy. This Privacy Policy is designed to explain how we use your information related to our services and understand that you may have questions about how your information is used. The terms ?we?, ?us?, and ?our? refer to Charter Oak Scanning, Inc.? ?You? refers to you, as a user of the CharterOakScanning.com and/or our services. By using our site and services, you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.

Personal Information

Upon setting up an account with Charter Oak Scanning, we collect certain personally identifiable information which may include full names, address, email address, descriptions regarding people and/or images in photographs/videos and other information you submit to us.? This information is collected when you provide your information in-person, online, on the phone, in a text message, in an email, through a written letter, or otherwise by any means or manner.

You can correct errors or changes in your personal information by calling us on 860-495-0005. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Email & Mailing Address

We use the email address you provide to confirm account registration, update you about the status of your order(s), our services and the site. We do not share your information with or sell it to other marketers. You may unsubscribe from our marketing emails at any time by clicking ?unsubscribe? at the footer of our emails. To unsubscribe from any mailing please write an email, with the title ?Unsubscribe? and your address in the body copy to info@charteroakscanning.com.

Payment Processing
Charter Oak Scanning collects credit card information needed payment but does not store your payment details after processing. We use Square as our payment system, click here to view their own privacy policy.

Tracking & Cookies
When you visit our website, we may monitor your activity. We may collect various categories of Non-Personal Information, including, without limitation, anonymous usage data, general demographic information, and aggregated statistics generated from visitors. This information allows us to improve our customer experience by monitoring how our site is being used when it is being used, which pages are visited, what pages referred to us, and the types of browsers viewing our website. This information is collected on a broad scale, analyzed in an aggregate format, and allows us to better understand our customers and provide the best experience possible on our website.

Cookies are data files stored by your web browser on your computer. In all major web browsers, you can control how your browser and computer use and store cookies. But if you choose to reject all cookies, you will not be able to use our services.

Third Parties
When using our site, you may be redirected to social media sites, such as Instagram, Facebook, LinkedIn, Pinterest and Twitter, and outside links within our blog articles. You acknowledge and agree that your interactions with third parties are solely between you and such third parties and that we are not responsible or liable in any manner for such interactions. Please go to their individual Privacy Policies and Terms and Conditions found on their websites for their use of your information.?

Occasionally, we may work with promotional websites such as Groupon to market our services. When customers submit their information into Groupon (or services similar), Groupon sends this information to us. We, however, do not and will not share our customer information with Groupon.

Privacy in Customer Media
We do not publish customer pictures, videos, or media publicly available without your permission, online or in promotional content. By submitting media to Charter Oak Scanning for conversion or other services, you understand and agree that individuals, such as our employees, will see the content of your videos and photo media during conversion and quality checks. Therefore, you waive all privacy rights in the content of the media you submit. Please see our Terms of Use discussing your waiver of privacy rights.

How We Protect Your Information
Charter Oak Scanning uses industry-standard protection on our website and onsite internal storage. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.? By using our site and services you agree to assume these risks.

Charter Oak Scanning does not knowingly collect or solicit information from anyone under the age of 16.? If you are under 16, please do not send any information about you to us, including your name, address, telephone number, or email address.? No one under age 16 may provide any information to or on the site.

Copyright Material
We do not accept copyrighted material.

Business Transfer
If Charter Oak Scanning is sold, acquired, or otherwise merges with another company, your personal information and previous order history may be included as a part of that transfer.? You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy.?

Future Changes
Any changes to this Privacy Policy will be posted on our site. We suggest that you check the Site periodically if you are concerned about how your information is used.

For questions or concerns regarding our privacy policy, please contact us in writing by:
Charter Oak Scanning
Attn: Privacy Policy
22 Bayview Ave
Studio 4A
Stonington, CT 06378

Subject: Privacy Policy Query