Our Reviews
Our reviews are so important to us and we hope they are to you too. We feel they show our dedication to your order and that our family focus rings throughout our company.
Great service. Considerate of one's personal collections of films and photos. Quality reproduction.
John Bonanni
04:09 14 Feb 22
My experience with Charter Oak Scanning was great. They worked with my budget and had my project done within the time frame they quoted. Everyone I interacted with was friendly, helpful, and responsive to my questions. The slides I had digitized were easily 70 years old and they turned out beautifully. I would recommend Charter Oak Scanning.
Sarah McHugh
12:11 02 Sep 21
I have used many of the top scanning services with mixed results, and came to Charter Oak Scanning because I specifically needed Medium Format negatives scanned. They took my treasured photos and negatives and treated them like they were for their own family. The USB digital results were FAR better than the other companies and their customer service and communication through the whole process was spectacular. After my first box was returned, I gathered a second box and have mailed it with the confidence that it, too, will be handled with care. Thank you, Charter Oak team, for helping me preserve my memories for my children and family members. You will be my only scanning service going forward.
Tammy Teachout
06:05 02 Feb 21
Robert's service is very fast and friendly. After sending a few orders through here, I can say I'm quite pleased with the quality of work and attention to detail. Overall, it's a superb place to do business with!
Maximilian Kirkman
22:52 22 Oct 20
Fantastic customer service. Knowledgeable staff with a sincere appreciation of history. Highly recommend.
Historical Society of Easton, Connecticut
13:12 04 May 20
They did a fabulous job on my family treasures!
Hope Walencewicz
14:34 02 May 20
Great business. Very hands on staff is so nice. Pleasure doing business with them.
Sierra Davis
15:07 01 May 20
Roberts work and professionalism is amazing. What he can do with historical photos that are weathered and and seem ruined and he can bring them back to life like brand new. Most amazing work i've seen.
Darcy Owens
16:35 05 Mar 20
My wife and I have been having are 50-60 year old super 8’s scanned and placed on a USB Zip drive. They have come out fantastic. We would recommend them to anyone who is thinking of saving their various types of videos. Once our super 8’s are done, we intend on doing mini vhs and normal vhs tapes done.
Raymond L Chabotte
17:42 28 Feb 20
If you don't trust sending priceless photos and videos through the mail to a company you don't know. Robert and his team are local, do restoration work and convert most any type of older media to today’s media of your choice. The facility has today’s technology to make your photo conversion a reality. Their motto is "Don't let your memories fade away,"
Donald Pudim
21:53 01 Feb 20
I needed some passport photos in jpeg format urgently. Staff were very helpful and provided me with electronic files that satisfied online photo format checker. I would recommend this group.
Pk Lock
16:43 27 Jan 20
Personalized service right in our home. Easy to work with, competitive rates and made for the best Christmas gifts for family. Thank you!
Angela DeMarco Taylor
15:31 22 Jan 20
Charter Oak was simply wonderful! The delivery service was an incredible perk and Robert was so attentive to our needs and also helped me to figure out a plan for all of home videos we wanted transferred. Everything was organized well when returned and the inspiring minimalist in me is thrilled to have my memories on a small flash drive 🙂 We will definitely use Charter Oaks services again.
Courtney Hoyle
17:13 13 Jan 20
We have been working with Charter Oak for over a year now, and are always so impressed with their work! Recently, they digitized a vast newspaper collection for us beginning in the late 1920s that were in various states of deterioration. Robert and his staff worked tirelessly to ensure that the quality of the scans were impeccable; we will continue to come back to Charter Oak for all of our digitizing needs!
RI Jewish Historical Assn
19:38 30 Oct 19
I'm very happy with their work converting 5 VHS tapes as their customer service was very responsive in meeting all my particular needs as well as being very easy to communicate with. I'm sure my terrific experience would be just as good with the conversion of any other media. The cost is very reasonable and they handle your original media in a safe way so no worries about your memories getting lost, for example, in the mail. Also, they had a backup copy of the converted data ready to send me in an another file format for the asking. Overall outstanding!
Robert D.
16:03 17 Oct 19
We used Charter Oak Scanning to preserve 16 mm film from the 1930s and convert it to digital form. The quality of the product is excellent and the company was easy to work with and helpful when we had questions. I would highly recommend them.
archives shs
15:07 10 Aug 19
We had 38 tapes converted to digital, and we are very pleased with the service we received and the quality of work. Great communication, pickup and drop off at your location, and very reasonable rates. I’m glad I found Robert and his company to entrust and preserve my memories. Thank you!
Gabriele Gonet
20:25 08 Aug 19
Charter Oak Scanning did a phenomenal job with our media transfers. We had over 10,000 slides, among other formats, and all was taken care of successfully. I would highly recommend their services!
Jeff Hoyt
16:46 08 Aug 19
Excellent care taken of your priceless memories. SO MANY machines and techniques to save and convert old types of media.
Melissa Miko
17:56 07 Aug 19
"Don't let your memories fade away," as they say at Charter Oak Scanning. Incredible work...restoration, timely turnover, special projects and videos...they can do ANYTHING with any format media! They specialize in converting old forms to new. The machinery they have is amazing! Beautiful work. And they match or beat internet prices! A local jewel, especially if you don't trust sending priceless photos and videos through the mail to a company you don't know. Robert and his team are locals with local pickup routes.
Melissa M. Miko
17:55 07 Aug 19
Inherited all of Dad's slides from our family. Entrusted Robert and his crew to convert them all to digital. They did a beautiful job. Great quality and white glove service. Highly recommend and will use them again
Sandra Wheeler
21:32 27 Jun 19
I want to thank Robert and his team for the meticulous and loving work they do! I was so hesitant to hand over my precious home video VHS tapes to just anyone. After a lot of research, I knew I wanted to use Charter Oak and drove all the way from NYC to bring my tapes so they wouldn't have to go through the mail. Robert later told me that they have pick-ups in various places (it's not only me who doesn't want irreplaceable objects going through the postal service!) Robert obviously cares about what he does and the entire operation is very professional. I felt completely confident leaving over 20 tapes with them. In a few weeks, all the tapes were done, and a flash drive was mailed to me with the video files. Honestly, for the price, I can't believe the level of customer service I received. Robert responds quickly to emails and it's so clear how much care goes into every task. When I was watching the digitized videos, I found that in one spot, the sound didn't align with the video. Robert and his team automatically fixed it and sent me a new flash drive with the corrected file. This was the best gift I could have ever given my family, and it's a huge weight off knowing that I have gotten this done so that my family memories are preserved forever! I can't possibly recommend Charter Oak more. Thank you for all your work!
Meg Keenan
16:22 09 Mar 19
Charter Oak Scanning just finished transferring all of our old 8 mm films and VHS, VHS-C to digital. The quality is excellent, and it is so joyful for me to see old films of my parents and grandparents that I had never seen! Thank you so much!
Sue Pennella Steady
21:17 30 Sep 18
High tech solutions for scanning, duplicating, restoring with old-fashioned?, friendly customer service. Robert and his staff have done many scans for my...
Ann Z.
12:54 08 Aug 18
Robert and his team can be trusted with your cherished memories. They will not disappoint you. Fast service. They take the time to listen to what is important to you. This is no cookie cutter approach to preserving memories that are important to you.
Mary Griffin Bylone
17:33 22 Mar 18
I needed some 120mm film negs scanned for an upcoming event. Normally I send my stuff to a big online place, but I needed these back relatively quickly. So...
ken z.
17:34 13 Oct 17
Candice Webb
20:20 02 May 17
Charter Oak did a fantastic job with my photo, video, and audio order. They were fast, affordable, and the quality was on par with the more expensive companies you have to ship your precious photos to. Try Charter Oak before you send any photos anywhere else. I am pretty sure you'll have no need to look anywhere else.
Stephen Klinck
00:51 15 Apr 17
Charter Oak did a great job on the project I asked them to help me with (converting on old lecture cassette into a very nice gift on CD). I've been to their studios a couple of times now and they are terrific - both personal and professional. Even though they are a fair distance from me, I know exactly where to go in the future.
Ray Pennoyer
22:15 14 Oct 16
I was totally satisfied with Charter Oak Scanning. Their rates were very reasonable, they offered very timely service, and were very professional. My movies were returned to me in perfect condition and very organized.I highly recommend this company.
Terra Moore
02:38 10 Sep 16
Renee Marie
01:13 29 May 16
I had a dozen Super 8 reels from the 1960s as well as some VHS tapes - none of which I'd been able to view for years. Charter Oak worked out a plan with me to digitalize all of them, so I could not only view them, but share them out among family members. It was money well-spent!
Andy Brown
14:07 11 Jun 15
AnnMarie Izzo Suffoletto
14:39 24 Mar 15
My family had a collection of slides from about 60 years worth of memories. I had searched around for a company/person to whom I could entrust them to convert to a DVD and jpeg files. Many places I explored were too costly for my 10,000+ slide conversion, while others were too far away. When I happened upon Charter Oak Scanning, and specifically, Robert, I knew it was the perfect fit. Charter Oak went above and beyond in their professional, and reassuring approach to my job. They had state-of-the-art equipment for scanning, and their turn around time was extremely quick. My finished product was great quality. It brought a huge smile to my 93 year-old father's face when I presented him with a collection of his life's travels and memories. Thank you Robert for making it possible!
Sara Gilman
22:20 06 Sep 14
I support this local service provider. I have recommended Charter Oak Scanning to many of my clients who want to preserve their memories and they are all extremely happy!
Sandy Bliven
19:03 17 Apr 14
Joe Scalia
07:27 07 Mar 14
Outstanding
Pat Rombach
17:45 18 Feb 14
Peter Boardman
16:41 17 Feb 14
Timothy Hersh Fraylon
04:51 05 Feb 14
