WE’D LOVE TO HELP YOU

We started as a Father-Daughter Duo in 2014 and are located in Stonington Connecticut in a historic velvet mill, which is where your memories are digitized and never shipped overseas. So whether you’re local or shipping your order from California, your memories are safe with us! We are extremely competitively priced and we don’t hide costs in our pricing or give you a big set up charge. What you see is what you get.

Please don’t hesitate to give us a call or schedule a call or video call below to discuss your project. We really do love talking to our customers!

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Why Choose Us?

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Turn Around

We have a 3-week average turn-around time, which blows our competition out of the water. There’s no need to wait for a box and months to view those treasured moments again!

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Honest Pricing

We strongly believe you shouldn’t be overcharged for saving your precious family moments. We have worked hard to provide you website that helps you accurately calculate our pricing.

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Family Matters

We started in 2013 as a Father-Daughter duo. We’ve added a few members to the family since, but we will never outgrow that family-first and family-matters mentality.

Frequently Asked Questions

What do you digitize?

All analog media including; video and audio tapes; film and audio reels; documents and scrapbooks; photo prints, negatives and slides. We also offer data transfer from legacy media storage such as floppy disk, SD cards and compact discs.

How does it work?

wUse our website to estimate your order.
This will also serve as your packing slip when shipping or dropping off your order.
Based on your location, you will choose:
- A pick up from the convenience of your home, place of business or one of our pick up locations in CT & RI
- Drop off your order at our studio in Stonington, CT.
- Securely ship your order to us. Please see our Tips on Shipping your order here.
Once we process your order in our studio, we will verify in an email what we have received and inform you of any discrepancies at this time. If you have selected that you wish to have a discussion regarding your order, this is also when we will call to discuss it with you.
Our estimated turn-around time from receiving your order is 3-weeks. This will of course, depend on the quantity in your order. If longer, this will be communicated.
Once your order is complete, you will be contacted for payment.
Depending on your preference, your order will be ready to be collected from our studio, pick up location; or delivered to your shipping address. If shipped, you will receive an email with your tracking information.

How long do I have to wait?

Our average turn-around time is 3 weeks from receiving your order in our studio. Of course, this depends on the size of your order and we will communicate with you whether your order will take longer.

Will I get my original media back?

Absolutely! Of course, you do not have to have to have it back if you do not want to! We do have an option for us to hold your media for 1 month after your receive your digitized files and we then dispose of it for you. Some customers decide not to receive their original media back to save cost on their shipping with the comfort of knowing, we hold all customer files for 6-months before deletion, as standard practice and free of charge.

What makes you different?

Our customer reviews confirm we understand, care and strongly feel customer service is imperative to our business. We are family-owned and operated with deep roots in our community, therefore our reputation is important to us and that expands to our greater community, across the country.

PHOTO RESTORATION

Move the slider back and forth to see the before and after of some of our past photo restoration projects!

don’t just take our word for it

Move the slider back and forth to see the before and after of some of our past photo restoration projects!

Great service. Considerate of one's personal collections of films and photos. Quality reproduction.

John Bonanni

04:09 14 Feb 22

My experience with Charter Oak Scanning was great. They worked with my budget and had my project done within the time frame they quoted. Everyone I interacted with was friendly, helpful, and responsive to my questions. The slides I had digitized were easily 70 years old and they turned out beautifully. I would recommend Charter Oak Scanning.

Sarah McHugh

12:11 02 Sep 21

I have used many of the top scanning services with mixed results, and came to Charter Oak Scanning because I specifically needed Medium Format negatives scanned. They took my treasured photos and negatives and treated them like they were for their own family. The USB digital results were FAR better than the other companies and their customer service and communication through the whole process was spectacular. After my first box was returned, I gathered a second box and have mailed it with the confidence that it, too, will be handled with care. Thank you, Charter Oak team, for helping me preserve my memories for my children and family members. You will be my only scanning service going forward.

Tammy Teachout

06:05 02 Feb 21

Robert's service is very fast and friendly. After sending a few orders through here, I can say I'm quite pleased with the quality of work and attention to detail. Overall, it's a superb place to do business with!

Maximilian Kirkman

22:52 22 Oct 20

Fantastic customer service. Knowledgeable staff with a sincere appreciation of history. Highly recommend.

Historical Society of Easton, Connecticut

13:12 04 May 20

They did a fabulous job on my family treasures!

Hope Walencewicz

14:34 02 May 20

Great business. Very hands on staff is so nice. Pleasure doing business with them.

Sierra Davis

15:07 01 May 20

Roberts work and professionalism is amazing. What he can do with historical photos that are weathered and and seem ruined and he can bring them back to life like brand new. Most amazing work i've seen.

Darcy Owens

16:35 05 Mar 20

My wife and I have been having are 50-60 year old super 8’s scanned and placed on a USB Zip drive. They have come out fantastic. We would recommend them to anyone who is thinking of saving their various types of videos. Once our super 8’s are done, we intend on doing mini vhs and normal vhs tapes done.

Raymond L Chabotte

17:42 28 Feb 20

If you don't trust sending priceless photos and videos through the mail to a company you don't know. Robert and his team are local, do restoration work and convert most any type of older media to today’s media of your choice. The facility has today’s technology to make your photo conversion a reality. Their motto is "Don't let your memories fade away,"

Donald Pudim

21:53 01 Feb 20

I needed some passport photos in jpeg format urgently. Staff were very helpful and provided me with electronic files that satisfied online photo format checker. I would recommend this group.

Pk Lock

16:43 27 Jan 20

Personalized service right in our home. Easy to work with, competitive rates and made for the best Christmas gifts for family. Thank you!

Angela DeMarco Taylor

15:31 22 Jan 20

Charter Oak was simply wonderful! The delivery service was an incredible perk and Robert was so attentive to our needs and also helped me to figure out a plan for all of home videos we wanted transferred. Everything was organized well when returned and the inspiring minimalist in me is thrilled to have my memories on a small flash drive 🙂 We will definitely use Charter Oaks services again.

Courtney Hoyle

17:13 13 Jan 20

We have been working with Charter Oak for over a year now, and are always so impressed with their work! Recently, they digitized a vast newspaper collection for us beginning in the late 1920s that were in various states of deterioration. Robert and his staff worked tirelessly to ensure that the quality of the scans were impeccable; we will continue to come back to Charter Oak for all of our digitizing needs!

RI Jewish Historical Assn

19:38 30 Oct 19

I'm very happy with their work converting 5 VHS tapes as their customer service was very responsive in meeting all my particular needs as well as being very easy to communicate with. I'm sure my terrific experience would be just as good with the conversion of any other media. The cost is very reasonable and they handle your original media in a safe way so no worries about your memories getting lost, for example, in the mail. Also, they had a backup copy of the converted data ready to send me in an another file format for the asking. Overall outstanding!

Robert D.

16:03 17 Oct 19

We used Charter Oak Scanning to preserve 16 mm film from the 1930s and convert it to digital form. The quality of the product is excellent and the company was easy to work with and helpful when we had questions. I would highly recommend them.

archives shs

15:07 10 Aug 19

We had 38 tapes converted to digital, and we are very pleased with the service we received and the quality of work. Great communication, pickup and drop off at your location, and very reasonable rates. I’m glad I found Robert and his company to entrust and preserve my memories. Thank you!

Gabriele Gonet

20:25 08 Aug 19

Charter Oak Scanning did a phenomenal job with our media transfers. We had over 10,000 slides, among other formats, and all was taken care of successfully. I would highly recommend their services!

Jeff Hoyt

16:46 08 Aug 19

Excellent care taken of your priceless memories. SO MANY machines and techniques to save and convert old types of media.

Melissa Miko

17:56 07 Aug 19

"Don't let your memories fade away," as they say at Charter Oak Scanning. Incredible work...restoration, timely turnover, special projects and videos...they can do ANYTHING with any format media! They specialize in converting old forms to new. The machinery they have is amazing! Beautiful work. And they match or beat internet prices! A local jewel, especially if you don't trust sending priceless photos and videos through the mail to a company you don't know. Robert and his team are locals with local pickup routes.

Melissa M. Miko

17:55 07 Aug 19

Inherited all of Dad's slides from our family. Entrusted Robert and his crew to convert them all to digital. They did a beautiful job. Great quality and white glove service. Highly recommend and will use them again

Sandra Wheeler

21:32 27 Jun 19

I want to thank Robert and his team for the meticulous and loving work they do! I was so hesitant to hand over my precious home video VHS tapes to just anyone. After a lot of research, I knew I wanted to use Charter Oak and drove all the way from NYC to bring my tapes so they wouldn't have to go through the mail. Robert later told me that they have pick-ups in various places (it's not only me who doesn't want irreplaceable objects going through the postal service!) Robert obviously cares about what he does and the entire operation is very professional. I felt completely confident leaving over 20 tapes with them. In a few weeks, all the tapes were done, and a flash drive was mailed to me with the video files. Honestly, for the price, I can't believe the level of customer service I received. Robert responds quickly to emails and it's so clear how much care goes into every task. When I was watching the digitized videos, I found that in one spot, the sound didn't align with the video. Robert and his team automatically fixed it and sent me a new flash drive with the corrected file. This was the best gift I could have ever given my family, and it's a huge weight off knowing that I have gotten this done so that my family memories are preserved forever! I can't possibly recommend Charter Oak more. Thank you for all your work!

Meg Keenan

16:22 09 Mar 19

Charter Oak Scanning just finished transferring all of our old 8 mm films and VHS, VHS-C to digital. The quality is excellent, and it is so joyful for me to see old films of my parents and grandparents that I had never seen! Thank you so much!

Sue Pennella Steady

21:17 30 Sep 18

High tech solutions for scanning, duplicating, restoring with old-fashioned?, friendly customer service. Robert and his staff have done many scans for my...

Ann Z.

12:54 08 Aug 18

Robert and his team can be trusted with your cherished memories. They will not disappoint you. Fast service. They take the time to listen to what is important to you. This is no cookie cutter approach to preserving memories that are important to you.

Mary Griffin Bylone

17:33 22 Mar 18

I needed some 120mm film negs scanned for an upcoming event. Normally I send my stuff to a big online place, but I needed these back relatively quickly. So...

ken z.

17:34 13 Oct 17

Candice Webb

20:20 02 May 17

Charter Oak did a fantastic job with my photo, video, and audio order. They were fast, affordable, and the quality was on par with the more expensive companies you have to ship your precious photos to. Try Charter Oak before you send any photos anywhere else. I am pretty sure you'll have no need to look anywhere else.

Stephen Klinck

00:51 15 Apr 17

Charter Oak did a great job on the project I asked them to help me with (converting on old lecture cassette into a very nice gift on CD). I've been to their studios a couple of times now and they are terrific - both personal and professional. Even though they are a fair distance from me, I know exactly where to go in the future.

Ray Pennoyer

22:15 14 Oct 16

I was totally satisfied with Charter Oak Scanning. Their rates were very reasonable, they offered very timely service, and were very professional. My movies were returned to me in perfect condition and very organized.I highly recommend this company.

Terra Moore

02:38 10 Sep 16

Renee Marie

01:13 29 May 16

I had a dozen Super 8 reels from the 1960s as well as some VHS tapes - none of which I'd been able to view for years. Charter Oak worked out a plan with me to digitalize all of them, so I could not only view them, but share them out among family members. It was money well-spent!

Andy Brown

14:07 11 Jun 15

AnnMarie Izzo Suffoletto

14:39 24 Mar 15

My family had a collection of slides from about 60 years worth of memories. I had searched around for a company/person to whom I could entrust them to convert to a DVD and jpeg files. Many places I explored were too costly for my 10,000+ slide conversion, while others were too far away. When I happened upon Charter Oak Scanning, and specifically, Robert, I knew it was the perfect fit. Charter Oak went above and beyond in their professional, and reassuring approach to my job. They had state-of-the-art equipment for scanning, and their turn around time was extremely quick. My finished product was great quality. It brought a huge smile to my 93 year-old father's face when I presented him with a collection of his life's travels and memories. Thank you Robert for making it possible!

Sara Gilman

22:20 06 Sep 14

I support this local service provider. I have recommended Charter Oak Scanning to many of my clients who want to preserve their memories and they are all extremely happy!

Sandy Bliven

19:03 17 Apr 14

Joe Scalia

07:27 07 Mar 14

Outstanding

Pat Rombach

17:45 18 Feb 14

Peter Boardman

16:41 17 Feb 14

Timothy Hersh Fraylon

04:51 05 Feb 14