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Choose how you would like to get your items to us *
ship it to usdrop off at Charter Oakschedule a pick updrop off at Lou's Computers - Mystic, CTdrop off at Rockwell Art Framing - Wilton, CTdrop off at Finishing Touches - Wakefield, RI
Choose how you would like to receive your order *
ship it to you (price TBD)pick up at Charter Oakschedule a drop off at your home/workplacepick up at Lous Computers - Mystic, CTpick up at Rockwell Art Framing - Wilton, CTpick up at Finishing Touches - Wakefield, RI
I'm ordering multiple products, each with a Transfer To option selected (flash drive, cloud storage etc.), and would like my storage consolidated where possible. (optional)
Charter Oak Scanning, may modify, suspend or terminate the website, agreement and our services, for any reason, and without notice. Therefore, we recommend that you review these terms from time to time to note any changes. We will make a reasonable effort to alert our current and past customers via email with any major changes.
If a court should find that one or more rights or provisions contained in this Agreement are invalid, you agree that the remainder of the Agreement will be enforceable. The headings are for convenience only. This Agreement constitutes the complete and exclusive understanding and agreement between you and Charter Oak Scanning, regarding its subject matter and supersedes all prior and existing agreements or understandings relating to such subject matter.
National & Local Laws
Charter Oak Scanning operates its website and services from its headquarters in Stonington, Connecticut, United States of America. We are able to transact with mainland United States and Canada but are unable to transact in other locations at this time. If you use this site outside the United States of America, you are responsible for following applicable local laws, rules, and regulations.
This Agreement will be governed by and followed in accordance with Connecticut laws. You agree that the exclusive jurisdiction for any claim or action arising out of or relating to this Agreement or your use of our services will be filed only in the federal courts located in the State of Connecticut. You agree and submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any such claim or action. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of, or related to, use of the Services or this Agreement must be filed within one (1) year after such claim or cause of action arose, or forever be barred.
Charter Oak Scanning is a service company offering its services to the United States and Canada through its e-commerce platform, partnering drop-off and pick up locations and out of their Stonington, CT headquarters.? Drop off and pick up points have been arranged with businesses that serve a common clientele, in Connecticut, Rhode Island, and Massachusetts. Our customer information is only stored at these locations for identifiable purposes during the transactional period of the orders with our customers. Charter Oak Scanning reserves the right to use any of its offices for providing service to its customers. Charter Oak also reserves the right to change this service model at any time.
You, the user, understand and agree that the submission of any physical or digital photos, slides, or negatives to Charter Oak Scanning, and the download or upload of any material through the Charter Oak Scanning site is done at your own discretion and risk and that you will be solely responsible for any loss or damage to your photos, and any damage to your computer system or loss of data that may result in the download or upload of any material. We do not assume any responsibility for any loss, physical, or personal damage, or any other type of damage that may in any way result from the use of our services.
Charter Oak Scanning shall assume no responsibility for any loss or damage to the client’s materials while it is transported by the mail carrier or by one of our drivers.
Under all circumstances, Charter Oak Scanning (its owners and employees) shall not be liable for any direct, indirect, incidental, consequential or punitive damages.
Charter Oak Scanning has the right to delete your account and all your media from our system if you have been inactive for more than six (6) months. Reasonable efforts will be made to send you an email notifying you to the potential deletion of your account from the site and your media from our system.
When placing your order in our studio, you may be responsible for paying a deposit. Upon completion of your order, this deposit will be deducted from your total cost.
You agree to pay in full, the price for your order and any additional costs incurred in the production of your order such as:
1) the total number of items was greater than the estimate;
2) the type of media submitted for transfer differs from the type entered during the estimate or online order and/or;
3) the shipping charges are greater than the estimate.
Should the work performed and/or shipping be less than quoted, you will only be charged for the services and shipping costs incurred.
All refunds are subject to review and approval by management. Refunds due to customer error will be approved based on the situation. Refunds due to dissatisfaction, require Charter Oak Scanning the opportunity to review and redo work if deemed necessary, in replace of refund. At which point, if the customer is still not satisfied, a partial to full refund may be approved.
Payments for prepaid gift vouchers and any affiliates, such as Groupon, cannot be refunded. If a purchase was made in error, please contact us immediately and we will work towards a resolution.
Restrictions of Content & Customer Conduct
You acknowledge and confirm that all photo prints, slides, negatives, film, videotapes and digital images (collectively “content“) submitted by you is yours and your sole responsibility. If applicable, when submitting content to us, you must possess written permission from the copyright owner to make such content available for digitization.
You will not do any of the following while using our services:
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